Returns & Exchanges

If you or your feline friend are not completely satisfied with your purchase, we offer a 30-day return policy for items in original condition.

Return Process

• 1.
  Initiate Return

  Contact our support team with your order number to receive a Return Merchandise Authorization (RMA).

• 2.
  Pack the Item

  Ensure the product is clean and placed back in its original packaging with all accessories included.

• 3.
  Ship Back

  Affix the provided return shipping label and drop the package off at any authorized courier location.

• 4.
  Receive Refund

  Once inspected, your refund will be processed back to your original payment method within 5-7 business days.